Last updated: March 15, 2022
Please read these terms and conditions carefully before using the https://orbeez.co.uk website and purchasing products from Orbeez® Gun, Balls, Stress Ball, Blaster, Toys, Slime Set.
By using our site and shopping with us, you indicate you have read and understand these terms. You also agree to the collection and use of information in accordance with our privacy policy.
Using Our Site
By using orbeez.co.uk, you agree:
- To only use the site for legitimate purposes and not for any illegal or unauthorized activities.
- That you are responsible for maintaining confidentiality of your account username and password. Report unauthorized access immediately.
- To not use bots, scrapers, or other automated means to access the site or collect data or content.
- That all information provided to create an account or make purchases is accurate and complete.
- To not use the site to transmit spam, pyramid schemes, or other unsolicited communications.
- That you are at least 18 years old or have parental consent to use the site.
- That your use of the site does not violate any applicable laws both locally and internationally.
We grant you a limited license to access and use orbeez.co.uk for personal entertainment, information, education, and shopping. We may terminate, limit, or suspend your access at any time for any reason.
User-generated content must comply with our content policy outlined below. We reserve the right to remove any content.
Placing Orders
By placing an order on orbeez.co.uk, you represent that:
- You are legally capable of entering into contracts.
- Your billing and shipping information is truthful and accurate.
- Your credit card or payment information belongs to you or you have authorization to use it.
- You authorize us to charge your payment method for the product cost plus any applicable taxes and shipping fees.
All descriptions, images, pricing, and availability of products are subject to change at any time without notice. Certain restrictions and exclusions may apply.
Purchase Restrictions: We reserve the right to limit quantities sold to reasonable household use. Reselling products is strictly prohibited without express authorization.
Pricing Errors: If the price listed substantially differs from the manufacturer’s suggested retail price, we reserve the right to cancel orders of incorrectly priced items. If you are not refunded for such cancellations, we will provide you with the option to reorder.
Delivery
We will make reasonable attempts to deliver your order according to the estimated times, but cannot guarantee delivery dates or times. We are not liable for any losses related to delayed delivery.
Shipping and delivery is contingent on providing a valid shipping address and any restrictions pursuant to our purchase restrictions above. For digital products, your access to the file is estimated immediately upon purchase confirmation.
Shipping Problems: Notify us within 14 days of estimated delivery if no shipment confirmation is received. We will investigate and provide resolutions or re-shipments within 30 days of contact.
Customs Duties: For international orders, you may be subject to customs charges, brokerage fees, duties, and taxes, which are your responsibility. Any included duties and fees only cover first-time import into the destination country.
Risk of Loss: Products are your property once delivered to you. We are not liable for loss after delivery to the carrier. Loss during return shipping is your responsibility. We recommend insuring your shipment.
Returns
If you are unsatisfied with your purchase please contact us to arrange for an exchange or refund. Approved refunds may be subject to restocking fees.
Items must be returned within 14 days of receipt in new and unused condition. Customers are responsible for all return shipping costs unless the return is due to our error or damaged items.
Lost Packages: Report packages lost during return delivery within 14 days. We will file shipping claims on your behalf for packages lost during return shipping.
Refund Timeline: We will initiate any refunds owed within 3 business days of receiving the return. Refund times vary based on method. Credit card refunds may take up to 30 days depending on the card issuer.
Content Usage
By submitting any materials to orbeez.co.uk, you grant us perpetual rights to use, modify, reproduce, distribute, and publicly display the content. This includes text, images, videos, or other media submitted, posted, or linked in any public-facing area.
You retain ownership but consent to our royalty-free use of submissions. Do not submit content you wish to keep confidential or private. We are not liable for any use or disclosure of submissions.
User Content
Content posted by users must not violate any laws or be harmful, abusive, racially or ethnically offensive, defamatory, infringing, false, misleading, invasive of privacy or publicity rights, vulgar, profane, obscene, or otherwise objectionable.
We do not endorse or adopt any user opinions. Users are solely responsible for the content they submit. We are not required to host or display any user content.
Security of Information
We implement security measures to protect your data from unauthorized access, but transmission via Internet or mobile networks can never be guaranteed 100% secure. We are not liable for any unauthorized access or use of information provided through our site or services.
Accuracy of Information
We make efforts to ensure information presented on orbeez.co.uk is accurate. However, errors may occur. We disclaim liability for any inaccuracies, errors, or omissions on the site. If you find inaccurate data, please notify us so we may correct it.
Modifications
We may modify these terms at any time and at our discretion by posting the changes here. Revisions are effective immediately upon posting to the site. Your continued use after changes constitutes acceptance of the amended terms. If any modifications are unacceptable to you, stop using the site.
Affiliate Links and Advertising
orbeez.co.uk may contain sponsored content and affiliate links. Clicking these links in no way affects the cost of products you purchase. Affiliate advertisers and sponsors have no influence over site content.
Severability
If any portion of these terms is deemed unlawful, void, or unenforceable, that content will be deemed severable and will not affect the enforceability of the remaining provisions.
Contact Us
Please send any questions or concerns about these terms to:
Orbeez® Gun, Balls, Stress Ball, Blaster, Toys, Slime Set
123 Anywhere Street
London, England
AB1 2CD
Or email us at [email protected]
Full Terms
1. Introduction
These Terms and Conditions govern your use of the orbeez.co.uk website (the “Site”) and any associated mobile or software applications (“App”). The Site and App are collectively referred to as the “Service.”
The Service is owned and operated by Orbeez® Gun, Balls, Stress Ball, Blaster, Toys, Slime Set (“Company”, “we”, or “us”). Please read these Terms carefully. By accessing, browsing, or otherwise using the Service, you acknowledge you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, you may not use the Service.
We may modify these Terms at any time. We will alert you that changes have been made by updating the “Last Updated” date at the beginning of this document. Your continued use of the Service after any modifications constitutes acceptance of the amended Terms. If you do not agree to the modifications, you must cease using the Service.
2. Use of the Service
The Service allows you to browse and purchase toy products including water beads, slime, fidget toys, stress balls, and more (“Products”). You may access Product details, add items to a shopping cart, and complete purchases.
Eligibility: To place orders or access certain features you must be at least 18 years old or have parental consent. We reserve the right to refuse service to anyone for any reason at any time.
Account Creation: You must provide complete and accurate information when creating an account. You are solely responsible for activity on your account and maintaining confidentiality of login credentials. Inform us immediately of any unauthorized account use.
Acceptable Use: You agree not to use the Service for any unlawful purpose or for any purpose prohibited by these Terms. You agree not to interfere with or disrupt the proper operation of the Service through spreading malware, overloading, hacking attempts, or other nefarious acts.
Access and Use: We grant you a limited license to access and use the Service for your own personal entertainment, information, education, and communication. We retain ownership of the Service.
Availability: We strive to keep the Service available 24/7, but cannot guarantee uninterrupted uptime. We are not liable for any outages or slowdowns. We may suspend or restrict access to some features to perform maintenance or emergency services as needed.
Mobile Use: The App is provided “as is” without warranties of any kind. You acknowledge mobile access may impact data rates or other mobile provider charges.
3. Content Usage
The Service contains a mix of content including our own original materials, user submissions, and materials provided by third parties. By accessing the Service, you agree the Company can use, modify, reproduce, distribute, and publicly display content you submit.
User Content: Content posted by users must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious. We reserve the right to remove any content at our discretion.
Third Party Content: Third party content is the responsibility of those providers. We do not endorse or adopt third party content as our own. All trademarks contained within belong to their respective owners.
Our Content: The collection, arrangement, and assembly of all content on the Service is the exclusive property of the Company and protected by U.S. and international copyright laws. All rights reserved.
4. Purchasing Products
The Service allows users to browse and purchase physical products, digital downloads, and gift cards (collectively “Products”). By placing an order, you represent the following:
- You are legally capable of entering into contracts.
- Your billing and shipping information is accurate.
- Your credit card or payment information belongs to you or you are authorized to use it.
- You authorize us to charge your chosen payment method for the total cost of your purchase.
We reserve the right to limit quantities available for purchase. Reselling Products you purchase from the Service is strictly prohibited.
Product Prices: Prices and availability are subject to change without notice. Errors may occur. If a material error is found, we will provide you the opportunity to reorder the item at the correct price.
Shipping: We will ship Products to the address specified in your order. Shipping and delivery dates are estimates only – we are not liable for any delays. You assume all shipping risks once items are delivered to the carrier.
Returns and Refunds: If you are unsatisfied with a Product, contact us within 14 days of receiving your order. We will provide instructions for return shipment at our cost and issue refunds upon receipt in original condition. Custom and engraved items are non-refundable.
Customs: For international shipments, customs duties and fees are your responsibility. We make no guarantees regarding customs treatment of your shipment.
Sales Tax: We are required by law to collect applicable state and local sales taxes on purchases. Taxes are calculated based upon billing address and applicable law.
5. User Accounts
You may be required to create an account to access certain features or complete purchases. You represent the information you provide is accurate and complete. Here are key points about account usage:
- You must be at least 18 years old or have parental consent to create an account.
- You are responsible for maintaining account security and confidentiality of passwords. Report any unauthorized access immediately.
- Multiple accounts for single users are not permitted.
- Account email addresses may not be transferred or sold to other parties.
- You may cancel your account at any time via the provided cancellation mechanism in your account.
We reserve the right to suspend or terminate any account for unauthorized, abusive, or inappropriate usage. Such termination may result in losing access to your account and any content you have created.
6. Payments and Billing
If your use of the Service requires recurring payments, you authorize us to charge your chosen payment method on a recurring basis to provide continued use of the Service. By providing payment information, you represent you are authorized to use the payment instrument.
You also authorize us to charge your payment method for any outstanding balances accrued through your account usage. We will attempt to notify you of any charges, but reserve the right to recover fees owed for use of the Service regardless of notification success.
Billing Schedule: Payments are billed immediately in advance of each billing period. We may bill at more frequent intervals for charges and fees accrued if your cumulative balance due exceeds $10.
Updating Payment Method: You must keep payment information up-to-date. If your credentials expire or payment methods fail, we may suspend your access until updated payment is provided.
Auto-Renewal: If you enroll in an automatically renewing subscription plan, we will notify you in advance of any price changes. Your plan will renew up to 24 hours prior to the renewal date to ensure no disruption in your Service. You may cancel or modify your subscription at any time through account settings.
Fee Changes: We reserve the right to adjust pricing or billing methods by notifying you in advance of any changes. Continued use of the Service after changes implies acceptance.
Non-Payment: Accounts exceeding 30 days past due may be subject to suspension. Accounts exceeding 60 days past due may be subject to permanent disablement and collection actions. We reserve the right to send delinquent accounts to collections, which may negatively impact your credit score.
7. Cancellations and Refunds
You may cancel your subscription or request account deletion at any time. Deletion involves permanently disabling access and removing data. Cancellation or deletion may result in forfeiture of any content, services, or benefits associated with your account.
Refunds are handled as follows:
- For single Product purchases, you may request a refund within 14 days if merchandise is unused and undamaged.
- For recurring subscription plans, you may cancel at any time but we do not provide refunds for unused subscription time.
- For damaged, defective, or materially incorrectly described Products, you must notify us within 3 days of receipt to receive a refund. We may require return shipment at our expense or documentation by photo.
- Refund methods will generally match original payment means. Allow 2-3 weeks for credit card and other refunds to process through issuing banks.
8. Disclaimers
Your use the Service is at your own risk. We provide the Service on an “as is” basis without warranties of any kind.
We expressly disclaim any warranties of merchantability, fitness for particular purpose, accuracy of data, title, and non-infringement. No advice or information provided by the Company shall create any warranty not expressly provided for in these Terms.
The Company is not liable for any content uploaded or actions taken by users. Users are solely responsible for compliance with local laws. User submissions do not reflect the Company’s views.
To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages arising from use of the Service. This includes damages for loss of profits, use, data, goodwill, tangible property, intangible property, or other losses arising from use of the site.
9. Indemnification
You agree to defend and indemnify the Company against any claims or damages arising from your violation of these Terms or misuse of the Service. We reserve the right to handle claims in any manner at our discretion. If we choose to address a claim directly with you, you agree to provide reasonable assistance and cooperation.
10. Privacy
Please review our Privacy Policy to understand how we collect and use information about users. The Privacy Policy is incorporated by reference into these Terms.
11. Intellectual Property
All Service content and functionality is original material owned by the Company or its suppliers, protected by copyright, trademark, patents, and other proprietary rights and laws. You may not copy, distribute, modify or create any derivative works from Service content.
By uploading or adding any content through the Service, you grant the Company a perpetual, worldwide, non-exclusive license to use, reproduce, modify, distribute, publish, perform, and display the content. However, you retain ownership of any original content.
The trademarks, logos, service marks, trade dress, and trade names (collectively “Trademarks”) displayed on the Service are Trademarks of the Company and may not be used without permission. All other Trademarks not owned by the Company are the property of their respective owners. You may not use, modify, or interfere with these Trademarks.
12. Changes to the Terms
We may revise and update these Terms occasionally. All changes are effective upon posting the revised Terms to the Service and your continued usage after changes constitutes acceptance.
If revisions are material, we may notify you through the Service or by email. For any material changes or if you do not accept the modified Terms, you must stop using the Service.
13. Severability
If any provision of these Terms is unlawful, void, or unenforceable, it shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.
14. Contact Us
Please direct any questions about these Terms to our Support Team at [email protected] or:
Orbeez® Gun, Balls, Stress Ball, Blaster, Toys, Slime Set
123 Anywhere Street
London, England
AB1 2CD
We are happy to address any inquiries relating to these Terms or your use of the Service.
15. Governing Law
These Terms shall be governed by the laws of the United Kingdom. You agree to submit to the personal jurisdiction of the courts located within London, England for resolution of any lawsuit or dispute arising from these Terms.
16. Entire Agreement
These Terms constitute the entire agreement between you and Orbeez® Gun, Balls, Stress Ball, Blaster, Toys, Slime Set regarding your use of the Service. It supersedes any prior contracts, proposals, communications, or advertising with respect to the Services.
